Frequently Asked Questions

When we hire you, who takes our photos?

Isaac will most likely be your photographer for the day with Aisling being the second shooter. If one of us is unavailable, we will use one of our trusted back-up photographers to step in.

Where are you based? Do you travel?

We are based on the Gold Coast, Australia but do travel between sunshine Coast to Byron Bay. Travel fees do apply for transit over 2 hours return. Contact us for a quote.

What equipment do you use?

We use the latest professional grade camera equipment with a second backup camera for all weddings. We shoot in RAW, writing all images to a backup card for extra security. Our second photographers also shoot with two cameras.

Are our images watermarked?

No, we do not watermark any of our images.

How much is your booking fee and when is the balance due?

A $700 retainer will reserve your booking date with the full balance due 14 days before your wedding date. If paid in full then the retainer is included in your full balance.

Do I need to provide a shot list?

We prefer not to go through a checklist of shots to capture your day but rather document events as they candidly occur. With this said, definitely let us know any must have shots of special moments or people you want us to pay attention too. We have years of experience so you can be assured that we will cover everything that is usually on shot lists anyway.

When does our coverage begin?

Coverage begins at the booked time on your run-sheet. That will be our arrival time. Sometimes we like to be early and get into shooting but that won’t affect your coverage start time.

How many photos do we receive?

We don’t like to put an exact number on the amount of photos as each wedding is unique and there are so many different factors that affect the final number. Generally you can expect anywhere between 400-500+ high res images for a full wedding day. You will also receive a duplicate B&W set.

How will we receive our photos?

Your high resolution images will be edited, enhanced & delivered in a beautiful online gallery for download and sharing. Your online gallery will expire after 12 months so make sure to download your files within that time.

How long will we need to wait to get our photos?

We generally say 4 – 6 weeks is our turn around period. During busier parts of the season it may take a little longer, which means it may take up to 8 -10 weeks.

Do you give us the RAW images?

To put it simply, No. When you hire us, you are hiring our style and trust us to bring our creative interpretation to your day. The editing process is equally important as the photo taking part. We may take a photo in a certain way with the editing process in mind to get the final product we were going for. With that in mind we won’t deliver any files into the world that are not the final product.

Do you need to feed us?

Yes please! It is a eventful day for us and we don’t get much opportunity to refuel so we would appreciate a meal. Your venue will have vender meals. Our only request is to let your coordinator know that we need be fed at the same time as the bridal party as we need to be available to continue shooting when things happen.